Connections

What Orbit reads, and the one thing it sends.

Each connection below lists exactly what Orbit takes from it, what it sends back, and how often it checks. Every connection can be switched off or disconnected from Orbit at any time; data already synced stays until you ask us to delete it.

Orbit readsOrbit sends, only when you turn it on

Toast POS

Point of sale

Live

Reads: Orders and the items on them, menu names and prices, discounts and voids with their reasons, payment type, servers and clocked hours, sections and tables.
Sends: Nothing.
How: Toast's API, with access the restaurant grants in Toast. Syncs every hour.

Toast Tables

Reservations

Live

Reads: Bookings and waitlist entries: guest name, email and phone when given, party size, date, status and where the booking came from.
Sends: Nothing.
How: A Toast sign-in the restaurant provides. Syncs every hour and flags the connection if a sync hasn't worked for two hours.

Scheduling

Staff · through Toast

Live

Reads: Scheduled shifts your scheduler sends to Toast (Sling does this on its Pro plan): who, which job, start and end.
Sends: Nothing.
How: Toast's labor API. Syncs every hour.

QuickBooks Online

Accounting

Live

Reads: Company name, chart of accounts and profit-and-loss reports.
Sends: Nothing. Intuit's permission also allows writing; Orbit doesn't use it.
How: You sign in to Intuit from Orbit. Disconnecting revokes Orbit's access and deletes the stored token.

Google Analytics 4

Website

Live

Reads: The GA4 properties your Google account can see, and daily totals for the one you choose: visits, new visitors and key events by channel and campaign. Totals only; never individual visitors.
Sends: Nothing. Orbit asks Google for read-only access.
How: You sign in with Google from Orbit. Syncs every six hours. Disconnecting revokes access and deletes the stored token.

Google Ads

Advertising · through GA4

Live

Reads: Daily ad cost, clicks and impressions by campaign, as Google Analytics reports them once your Ads account is linked to your GA4 property.
Sends: Nothing.
How: Comes with the Google Analytics connection. No separate sign-in.

Meta booking events

Advertising

Live · optional

Reads: Nothing from Meta.
Sends: When you turn it on: each new online reservation as a “Schedule” event to Meta's Conversions API, with the guest's email and phone number hashed (SHA-256) before they leave Orbit. Walk-ins, waitlist and cancelled bookings are never sent.
How: Your Meta pixel and access token. Sends every five minutes.

NOAA weather history

Weather

Live

Reads: Daily temperature and rain for the weather station nearest the restaurant.
Sends: Nothing.
How: Public government data. No account needed.

Cloudbeds

Lodging

Coming soon

Will read: Inn reservations, occupancy and rates, so Orbit can show which hotel guests also dine.

Google Business Profile

Local search

Coming soon

Will read: Calls, direction requests and reviews from your Google listing.

Questions about your data?

The privacy policy covers what we keep, for how long, and how to have it deleted.

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